I am having an issue with inbound and outbound calling on a brand new FreePBX 220.127.116.11 (Current Asterisk Version:16.9.0) installation.
- I have configured the FreePBX server and registered a phone at extension 101.
- I have created both a pjsip and chansip connection to my Nextiva trunk and they both say that they are registered (I know both are not needed).
- I created an inbound route directly to extension 101 on a registered phone.
- I created an outbound route using the pjsip trunk connection because I think that is what I should be using, (ideally?).
Nextiva_1/sip:myhost:5060 Nextiva_1 Registered
Nextiva/sip:myhost:5060 Nextiva Registered
Nextiva2/sip:myhost:5060 Nextiva2 Registered
Nextiva3/sip:myhost:5060 Nextiva3 Registered
Nextiva4/sip:myhost:5060 Nextiva4 Registered
Objects found: 5
Host dnsmgr Username Refresh State Reg.Time
sip:myhost:5060:5060 Y 123456789 3585 Registered Thu, 04 Jun 2020 18:55:53
1 SIP registrations.
Name/username Host Dyn Forcerport Comedia ACL Port Status Description
Nextiva_ChanSIP/123456789 18.104.22.168 Yes Yes 5060 Unmonitored
Nextiva_ChanSIP2/123456789 22.214.171.124 Yes Yes 5060 OK (63 ms)
2 sip peers [Monitored: 1 online, 0 offline Unmonitored: 1 online, 0 offline]
I have a lot of trunk registered because I was trying to find the right configuration.
When I call my DID I get a message from Nextiva saying the wireless caller is not available. This is the same message I get when no SIP trunk is registered.
I have disabled the firewall on the FreePBX server. Also, we have a Sonicwall in front of the PBX that I increased the UDP timeouts on to 120. I installed Zoiper on a machine on the same LAN as FreePBX and can connect to the Nextiva SIP trunk and make and receive calls.
This is the format I am using for my registration string.
[Authentication Name]:[Authentication Key]@[Nextiva Host]/[Authentication Name]
Can anyone point me in the right direction to get these inbound and outbound calls functioning?