New Voicemail Email Notification Customization


If you log on into the a voicemail box via the web GUI there is an option that alerts you (via email) if you have received a new voicemail. That email coming from the system tells the caller’s phone number, the length of the message and the date and time. Just under that info instructions of how to retrieve the message(s) are included but they are generic (the URL). My question is How can I customize this info (URL)? Where does the file that contains this info is located? I want to be able to provide a correct link.

Here is an example of that email.

David Ortiz,

There is a new voicemail in mailbox 100:

From:	617-567-5992
Length:	0:04 seconds
Date:	Monday, July 28, 2008 at 04:33:29 PM

Dial *98 to access your voicemail by phone.
Visit http://AMPWEBADDRESS/recordings/index.php to check your voicemail with a web browser.

Thank you in advance.


You need to edit the following file: file. You can find it at etc/asterisk.
Just change the obvious, not any of the variables.
Use a tool like WinSCP or Putty to edit. You don’t want to use windows to edit any files like this.