New FreePBX SIP Trunk Won't Register

[simonk]

I installed FreePBX 13 on Ubuntu following the great tutorial and added a sip.us SIP trunk by following the FreePBX tutorial https://support.sip.us/hc/en-us/articles/210219063-Chan-PJSIP-w-FreePBX13 (can’t link to it since I’m a new user and the forum won’t let me).

Everything seemed to go through smoothly in the UI, but my FreePBX dashboard and that of the SIP provider shows no registration attempts.

When I run “sip show peers” through the Asterisk CLI I get 0 online, 0 offline peers as well.

Name/username             Host                                    Dyn Forcerport Comedia    ACL Port     Status      Description                      
0 sip peers [Monitored: 0 online, 0 offline Unmonitored: 0 online, 0 offline]

What are the best ways for me to debug this further?

[cynjut (Dave Burgess)]

Logs are at /var/log/asterisk/full.

There should be an error message or two in there. Let us know what you find.

[dicko]

If you are using pjsip, you won’t see anything with “sip show peers” ,. I would watch the low level traffic , ref:-1:

http://blogs.asterisk.org/2016/02/24/debugging-sip-message-traffic-with-pjsip-history/