I have taken over the IT for a company which is running FreePBX 220.127.116.11
My problem is that I am trying to add a new extension to the system, but everytime I try to dial that extension internaly or externally, it goes straight to a message that says the number is not available at the time.
If I look on the user panel which shows me all the extensions in the organization, I also do not see the new one I created there.
I have checked the new one against existing ones and all the information seems fine, but clearly I am missing something else?
Any help or guidance would be greatly appreciated.