Generally you want your IVR message to say something like press “0” for operator which would take you to the internal extension of your receptionist
In our case - another company has taken over and they would like to keep the press “0” for operator message, but have the system automatically dial the receptionist for the new company - lets say (301) 555-5000
I don’t have the option of upgrading TrixBox Home Version 1.0.0.28 or FreePBX 2.23 if that is required.
Can you tell me where to look for the IVR file in linux and
Can you give me any idea what needs to be done to make this work
Total newbie - TIA
Tom Gilbert