Need Inbox Voicemail Messages To Automatically Move To Old Folder In User Portal Web Interface

Hello Everyone,

I am running FreePBX and need to have Inbox voicemail messages automatically moved to the Old folder after they have been played using the User Portal web interface. In the FreePBX Administration web interface I went to “Settings > Voicemail Admin > System View Links: Settings” and selected “Yes” on “moveheard” but this did not work. Does anyone have any suggestions to remedy this situation? Thank you in advance!

Hi, I believe this option applies to the voicemail phone interface only. Messages are moved to the “Old” folder when listened to using a phone.


Thank you for your response but is there anyway to adjust the web interface to move played messages to the “Old” folder? Maybe a script could be used?