Need help with new PBX - calls dropping

freepbx
Tags: #<Tag:0x00007f24c3e29048>

(Kvhart) #1

I have installed a new PBXact system 25. I have a Vega60Gv2 FXO as my connection to the outside world. All calls, incoming, outgoing, and between extensions drop after 30 seconds every time. There is no firewall in between and all devices are on the same subnet and same switch. I tried turning the firewall on the PBX off but that didn’t help so I enabled it again. I have uploaded a screenshot of the call event log for a call between 2 internal extensions. Any help would be highly appreciated!


(Itzik) #2

Make sure you add your local subnet as well as your WAN address under Settings > Asterisk SIP Settings.


(Kvhart) #3

As it turns out, the PBX just needed a reboot. I cannot explain why but as soon as I rebooted it all calls started working normally.