Need answer please

Hello, sorry for the dumb question. How can I determine whether my FreePBX system is using a PRI or SIP trunk?

Possibly, you have a PRI line connected through a SIP gateway. If you can log into the admin GUI, look at Connectivity → Trunks. If you see a pjsip or chan_sip trunk with the server address on your own LAN, find that device and see what is connected to it.

Or look at the bill from your telephone company.

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thank you david55 and stewart1!!

In the Reports > Asterisk Info > Summary section, I see SIP registry and SIP peers. Does this indicate the system uses SIP trunks instead of PRI? Please help
image

your picture does not replace 1000 words, give us a pri debug

Where do I find it?

at the asterisk cli interface, it has tab completion, so start with

pri <tab>

. . .

Sorry, I don’t get it. This is what I got

no , you need to get a ‘shell’ into your FreePBX linux host first with either a ssh connection or a direct terminal on the physical host

Oh, okay. Is there any other way to determine whether our phone system is using PRI or SIP?

I don’t know of one.

you can debug at the channel level, but as FreePBX is a B2BUA, in your case, debugging channels, SIP and PRI will mostly get you there, (tab completion for all)

Not sure if this will help but I just found out that we’re using Vega 100G GW

Can’t help there, never used one, but you will probably only see SIP traffic from it , remember that FreePBX/Asterisk is still a B2BUA

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Hi @Stewart1 it’s connected to Vega 100G GW

If the Vega isn’t causing trouble, just treat it as a SIP trunk.

It it is causing problems, or you suspect it is, ask Sangoma for help, or post a detailed description of what you believe is going wrong.

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