actually i have a pbx system ,
what i need is :
i want to buy one or all of the requirements below :
1- system that integrated by freepbx and give me more details log for each employee as an example , how many calls re replied , also , if the employee didnt reply calls when he was able to reply
i mean i need system that make evaluation for employees.
to be clear , its a system for an ISP company.
2- i need something like cti system , that monitor the employee screen while the calls and need options like pause and continue , break , for the employee if he want to leave his pc for some time
3- i need something that dial some numbers automatically and give them a pre defined message, i mean i want to use this for marketing
i need 3 systems and ready to buy all of them or one of them
what i need is you helping in directing me to the right system
what systems exist now can satisfy my needs above ?
with my best regards