I have a queue set up (inbound route>queue) and need the name of the queue to appear on the screen of my Sangoma S500 when a call comes through.
What is the best way to configure this? Can it be done via the PBX queue settings or via the line keys on the phone’s admin menu?
Thanks in advance.
I can’t speak to best,but you can use the cid name prefix line in the queue settings to affect the display.
I don’t use this in queues, but I do have this applied on certain inbound routes (functionally equivalent) to indicate what location a caller dialed.
That works a treat. Thank you so much!
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