Name Announcement instead of Extension number

FreePBX Applications / Modules
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1

Dear Community,

I need some quick help with a configuration issue.

Currently, when I call a DID that routes to my extension (extension 101), if the call is not answered, the PBX plays the message: “The person at extension 101 is not available.”

However, I would like the message to include the name associated with the extension. For example: “ at extension 101 is not available.”

Is there a way to configure the PBX to achieve this?

Thank you in advance for your support!

2

Have your users set up their vm boxes where they record their name.