"My Voicemail" (*97) goes to "Comedian Mail"

When dialing *97 to access an extension’s own mailbox, I am prompted with: “Comedian Mail, Mailbox?” instead of the expected “Password?”.

This occurred after restoring FreePBX from a supposedly full backup made within FreePBX.

I am using FreePBX 2.8.1.4 with asterisk 1.6.2.5-0ubuntu1.3 on Ubuntu 10.04 LTS Server. The Voicemail module is version 2.8.0.0.

The Feature Code settings are set as defaults:

Dial Voicemail *98 / Enabled
My Voicemail *97 / Enabled

An Asterisk full log of the test call follows. I’ve highlighted what I think are the problematic parts:

-- Executing [*[email protected]:1] Answer("SIP/1*myexten*1-00000162", "") in new stack -- Executing [*[email protected]:2] Wait("SIP/1*myexten*1-00000162", "1") in new stack -- Executing [*[email protected]:3] Macro("SIP/1*myexten*1-00000162", "user-callerid,") in new stack -- Executing [[email protected]:1] Set("SIP/1*myexten*1-00000162", "AMPUSER=1*myexten*1") in new stack -- Executing [[email protected]:2] GotoIf("SIP/1*myexten*1-00000162", "0?report") in new stack -- Executing [[email protected]:3] ExecIf("SIP/1*myexten*1-00000162", "1?Set(REALCALLERIDNUM=1*myexten*1)") in new stack [b] -- Executing [[email protected]:4] Set("SIP/1*myexten*1-00000162", "AMPUSER=") in new stack[/b] -- Executing [[email protected]:5] Set("SIP/1*myexten*1-00000162", "AMPUSERCIDNAME=") in new stack -- Executing [[email protected]:6] GotoIf("SIP/1*myexten*1-00000162", "1?report") in new stack -- Goto (macro-user-callerid,s,10) -- Executing [[email protected]:10] GotoIf("SIP/1*myexten*1-00000162", "0?continue") in new stack -- Executing [[email protected]:11] Set("SIP/1*myexten*1-00000162", "__TTL=64") in new stack -- Executing [[email protected]:12] GotoIf("SIP/1*myexten*1-00000162", "1?continue") in new stack -- Goto (macro-user-callerid,s,19) -- Executing [[email protected]:19] Set("SIP/1*myexten*1-00000162", "CALLERID(number)=1*myexten*1") in new stack -- Executing [[email protected]:20] Set("SIP/1*myexten*1-00000162", "CALLERID(name)=Homeland Stupidity") in new stack -- Executing [[email protected]:21] NoOp("SIP/1*myexten*1-00000162", "Using CallerID "Homeland Stupidity" <1*myexten*1>") in new stack -- Executing [*[email protected]:4] Macro("SIP/1*myexten*1-00000162", "get-vmcontext,") in new stack -- Executing [[email protected]:1] Set("SIP/1*myexten*1-00000162", "VMCONTEXT=") in new stack -- Executing [[email protected]:2] GotoIf("SIP/1*myexten*1-00000162", "1?200:300") in new stack -- Goto (macro-get-vmcontext,s,200) -- Executing [[email protected]:200] Set("SIP/1*myexten*1-00000162", "VMCONTEXT=default") in new stack [b][Apr 16 15:55:53] ERROR[31918]: app_voicemail.c:9884 acf_mailbox_exists: MAILBOX_EXISTS requires an argument (<mailbox>[@<context>]) [Apr 16 15:55:53] WARNING[31918]: func_logic.c:188 acf_if: Syntax IF(<expr>?[<true>][:<false>]) (expr must be non-null, and either <true> or <false> must be non-null) [Apr 16 15:55:53] WARNING[31918]: func_logic.c:189 acf_if: In this case, <expr>='', <true>='SUCCESS', and <false>='FAILED'[/b] -- Executing [*[email protected]:5] Set("SIP/1*myexten*1-00000162", "VMBOXEXISTSSTATUS=") in new stack -- Executing [*[email protected]:6] GotoIf("SIP/1*myexten*1-00000162", "0?mbexist") in new stack -- Executing [*[email protected]:7] VoiceMailMain("SIP/1*myexten*1-00000162", "") in new stack -- <SIP/1*myexten*1-00000162> Playing 'vm-login.gsm' (language 'en') [Apr 16 15:55:56] WARNING[31918]: app_voicemail.c:8912 vm_authenticate: Couldn't read username -- Executing [[email protected]:1] Macro("SIP/1*myexten*1-00000162", "hangupcall") in new stack -- Executing [[email protected]:1] GotoIf("SIP/1*myexten*1-00000162", "1?skiprg") in new stack -- Goto (macro-hangupcall,s,4) -- Executing [[email protected]:4] GotoIf("SIP/1*myexten*1-00000162", "1?skipblkvm") in new stack -- Goto (macro-hangupcall,s,7) -- Executing [[email protected]:7] GotoIf("SIP/1*myexten*1-00000162", "1?theend") in new stack -- Goto (macro-hangupcall,s,9) -- Executing [[email protected]:9] Hangup("SIP/1*myexten*1-00000162", "") in new stack == Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'SIP/1*myexten*1-00000162' in macro 'hangupcall' == Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/1*myexten*1-00000162'

EDIT: Loading up each device and re-saving it in FreePBX fixed the issue.

Make sure your voicemail is set up with at least your name and a password different from the extension number.