My Polycom 560s changed transfer behavior-need help fixing

We just upgrade to EPM (commercial) and updated firmware along the way. Previously the phones would transfer automatically: [transfer], dial extension, announce and hang up.
Now its [transfer], dial extension, [send], announce and hang up. I know this must be simple…but I don’t know what it is.

Running on FreePBX Distro, 13.0.192.19