MWI Taking Forever


I am having problems with the message waiting indicator when someone leaves a voicemail. It can take 15 minutes before it lights up saying I have a voicemail and as well deleting them for it to disappear. I am using voicemail blasting and in device and user mode. When someone calls no one answers it goes to an IVR then voicemail blasting for 2 users. I have read some post about the mailbox option? maybe this is something I can change? Rebooting the phone almost always fixes the MWI.


Try this. In Voicemail Admin, settings enable ‘poll mailboxes’ and set a poll interval of a few seconds.