Maybe I’m missing it but I’m not sure if this is possible?
But Basically we have 3 periods of a time condition
There is a manned operator to take a call, however the blocks between those two shifts there isn’t so it should go to a voice mail which is a third number.
So I know I can set a condition obviously for 7-4 and if it doesn’t match those hours it goes somewhere else. But how would I do it so that
7am-4pm - number 1
4pm-9pm - answering number
9pm-5:30am- number 2
5:30am-7am - answering number
Saturday & Sunday answering number only