Multiple extensions/lines per D10M handset

Sangoma Hardware Phones
1

I have 2x D10M handsets on a DB20E basestation, managed by Endpoint Manager.

I need to assign 2x extensions to each handset (home and office). I’ve added each extension so that two extensions are mapped to each IPEI number. On the DB20E config pages, it shows all the extensions but the second pair aren’t registering. The IPEIs are shown twice as different handsets. If I map the second pair of extensions to the index values of the first IPEI number for each handset then the second extensions register correctly and the additional line appears on the handset. The problem is, this doesn’t survive a reboot as EPM overrides this manual mapping on the base station.

Any ideas very welcome!

Thank you,

James

2

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