Multiple DID's

Hi all,

My company is moving to a FreePBX system hopefully by this weekend. We will have 5-6 phone numbers (DID’s) and will need to be able to select which number we will be dialing from. In other words, we will need to be able to chose which number will appear on the person who is being called’s Caller ID.

I heard that you could setup a dialing code with a *? For example *11 would get you phone number xxx-xxx-1234, while *12 would get xxx-xxx-1235?

Thanks for the help,

Sam

Caller ID Management.

BF

You can do this in outbound routes. Also in our app store is a commercial module that performs this function very easily.

Is there a free way to do it?

Thanks,
Sam

I don’t see how outbound routes would be able to let us chose our caller ID, please explain?

Thanks,
Sam

On Outbound Routes…do you have “Route CID”?

BF

we only have 2 outbound numbers that we care about… not 5 or 6… so our approach might not make sense for your situation. Our SNOM phones have multiple account capabilities. I setup line one on each phone for 1 of our outgoing numbers and line 2 for the second outgoing number. … so for the 6 people that need to call on the 2 different numbers, I have 2 extensions assigned to each user… It could ramp up to 5 or 6 numbers per user… since I can assign each line on the SNOM phone a specific extension, it makes it easy for them when they need to pick an outgoing line.

jack

In outbound routes you would use different prefixes for each of the caller ID’s

In outbound routes you would use different prefixes for each of the caller ID’s

Thanks for the help, but I tried that but it will only change the text, not the phone number. I need it to display our different DID’s, or phone numbers as well as caller ID.

Sam

Are you in US? You should not be able to change text at all.

Try just putting the number in the CID field in the route. It works fine.

Yes,I am in the US. All the phone numbers we have will be listed; I have not actually tested it but I thought that the CID field would only take text. If we put in a number, will the title (which are listed) show up above it like regular calls?

For example would the caller ID look like this on the phone we are calling:
LISTED TEXT HERE (COMPANY NAME)
XXX-XXX-XXXX(PHONE NUMBER)

Yes, the words come from another database at the LEC.

Ok, thanks for the help!