Create one SIP extension so that it may be registered from asterisk box.
However the SIP extension can be called through multiple aliases on FreePBX internal extensions.
That means, extension 2000 will have aliases 2001 - 2020.
I tried creating Misc Application / Misc Destination / Virtual Extension using call forward. All of these help me achieve the same, however the SIP field always goes as:
The idea being I want the SIP extension to know what DID number I am calling and therefore routing based on the same can be done there. Is there a way to do this?
The phone is notified of the DID that it was called on by the PBX as part of itâs normal course. If you route all of the DIDs in your machine to extension 2000, they will always be routed to extension 2000, no matter how circuitous a route you choose for them to get there.
Now, having said that, the calls will always know what DID they were called with, so rather than obsess on which extension is being called, look at the DID that is being called and differentiate your processes based on that.
Thanks. So do you mean with the above that I should continue with the Virtual Extensions and put Call Forwarding? With that, in the SIP headers I will also get the original DID called when the call gets forwarded to 2000?
There is no extension 22001. You canât divert to it, the system will simply rewrite the header back to the extensions actual extension number.
The extension is the extension. Iâm not aware of any way that you can do what you are trying to do, nor do I understand what you are trying to do. At one point, you wanted to do something based on the Direct In Dialed (DID) number from your ITSP, but this has nothing to do with that.
Aliases are just aliases - the name of the phone doesnât change. I donât think you can get where you are going using this structure.
Explain again what you are trying to do, but this time donât try to explain how you are trying to do it. What are your needs - donât tell us what you are trying to build.
Think of it this way - you are trying to build a gigantic device that, in 50 years, will provide shade in your back yard. You want it to self build and be made of wood, but for some reason you donât want to just plant a tree. This is what it sounds like you are trying to do right now.
Help us understand and we will help you discover a simple way to solve your problem.
I am building an intermediate IVR box using FreePBX.
Structure:
ITSP â FreePBX - IVR â Asterisk / Vicidial / 3rd Party Avaya / Genesys etc. box.
FreePBX is registered to ITSP. Asterisk / Vicidial / 3rd Party is registered to FreePBX.
Incoming call is received from ITSP and I will do IVR treatment based on IVR response, send call further to Asterisk / Vicidial / 3rd Party.
What I want:
4. When I send call based on IVR response to Asterisk / Vicidial / 3rd party, this call should be sent to individual numbers. Say, 2001 for response 1, 2002 for response 2, 2003 for response 3⌠However, I donât want Asterisk / Vicidial / 3rd Party to have individual registration with FreePBX for 2001, another for 2002 and yet a third for 2003. Instead what I want is Asterisk / Vicidial / 3rd Party to register only using one account with FreePBX. And calls should be sent to this account using To:sip:2001@, sip:2002@âŚetc. This way Asterisk / Vicidial / 3rd party will be able to determine which call to send to which queue.
ok. let me try and explain again.