Multicast paging

General Help
1

Hello,
I’m hearing ringing on the handset when I activate a multicast page. Any idea on how to stop this? Would love to have silence.
I’m have Sangoma s500 and s705 phones. The template is set to listen for 239.0.0.1:10000
my phone is a s705 with a button programmed as a Multicast Page, that is sending 239.0.0.1:10000
the Page is working. phones are answering and they can hear me.
But when I’m actively paging my phone has ringing in the handset. I know to start talking so hold the phone away from my ear so it’s not as distracting.

I can provide logs if anyone needs them. just ask.
thanks again.

2

I don’t have experience with Multicast…

…But.
Some possibilities:

  • Something wrong configured on Multicast server
  • Is that phone part of the multicast group? try removing it.
  • I have no clue what is causing the ringtone to be heard/played, so I don’t know what logs you should take a look at, but you can sure try to monitor Asterisk…
  • Could also be, it’s a bug on the Sangoma phone.
3

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