Multi city 7 digit dialing

[douggoens]

Question about Freepbx 12 in multiple area codes dialing a 7 digit number.
I have a customer that has offices in multiple cities where they are able to dial 7 digit numbers. Prior to their opening the office in the second city, they commonly dialed 7 digit numbers, and it would add the area code in the outbound route. However with the added company, the 7 digit dialing can’t be prepeded because the area codes are different, resulting in not knowing which area code to add in the outbound route.
Is there a way to have certain extensions dial out on one outbound route dial plan and other dial out on another dial plan outbound route?

Thanks

[toborgps (Preston Toborg)]

Yes! You need the FREE call routing module. https://wiki.freepbx.org/display/FPG/Extension+Routing

Like you said, you’ll have to setup multiple outbound routes, then authorize only certain extensions to use each route and so on.

Good luck, hope you’re charging $100/hr its gonna be a tedious pain.

[jerrm]

Standard Outbound Routing should be all that is needed.

Just match on CallerID in the outbund route.

If the locations have separate extension ranges, it’s a 5 minute setup. If the extensions are all intermingled, then it might be a little more tedious.

The module might make sense if there isn’t any pattern, but is in no way required. I avoid commercial modules, even free ones, unless they are absolutely needed or have significant time savings.