I have a remote connection over site to site vpn and i have 3 phones there the issue is when they put peoples on hold i wont hear MOH also they cant park im using sonicwall firewalls.
Is the remote subnet added under Settings > SIP Settings?
Can you explain how you configured these phones? What happens when they park? How is park configured? Does the same setup work internally?
Logs should tell what the MOH issue is, post a call trace please.
Thanks i dont think that network is under sip setting i will add it soonest i get home and test it again the park issue you hit park button wont do anything
Thank you that worked adding local network on sip settings thank you
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