Missing something with In/Out Routes or Trunk

[cynjut (Dave Burgess)]

@SamTaylor510

“Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 21”

Problem in SIP trunk calls with --> DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 20

Hi All, I defined a sip trunk and it is registered: localhost*CLI> sip show registry Host dnsmgr Username Refresh State Reg.Time sip.mydivert.com:5060 N 001102183 105 Registered Mon, 27 Dec 2010 01:18:03 1 SIP registrations. But it does not seem to be in peers: localhost*CLI> sip show peers Name/username Host Dyn Nat ACL Port Status 6000 (Unspecified) D N A 5060 UNKNOWN 6001/6001 192.168.0.22 D N A 60884 OK (114 ms) 8000/8000 192.168.0.15 D N A 4082 UNREACHABLE mydivert/001102183 78.…

A quick call to Packet8 and asking them for troubleshooting help might not be a bad idea.