Missing Recording in Call Detail Record Search

Tags: #<Tag:0x00007f7029654028>

(Pbx2020) #1

I have a problem with the CDR Reports since Friday.
When I want to download the recording of some call, I can only download recordings for the current day. I see the callings from previous days, but there are no records, I cannot download them. I need help. Thank you in advance.

(Lorne Gaetz) #2

Check the recording location and confirm the recording files are actually there:

/var/spool/asterisk/monitor/  ...etc