Missed Calls after Announcement

LoRDzAlex · January 2, 2025, 4:31pm

Hey all!

Happy new Year!

I have a specific problem that I can’t seem to solve.
I want to use the app-missedcall-hangup macro again after the announcement has finished.

To explain, I have a setup where missed calls go to an announcement that says no one could pick up the call. I would like to be able to run the macro again from the missed call module after the announcement has finished so that I can send the missed call messages.

My thought was to maybe add a GosubIf($[“${CHANNEL(UNIQUEID)}”!=“${MASTER_CHANNEL(CHANNEL(UNIQUEID))}”]?app-missedcall-hangup) to the crm-hangup-custom. The concern is just that I’m fairly new to Asterisk and FreePBX and I don’t really see the scope of this change or if there is a simpler solution.

I greatly appreciate your help or tipps!

BlazeStudios · January 2, 2025, 7:48pm

Are you sending the caller to the announcement via the Alternate Destination?

LoRDzAlex · January 6, 2025, 12:55pm

We’re handling it through the “Destination if no answer” option where we select the announcement.

LoRDzAlex · January 20, 2025, 3:18pm

Did you see my answer?

BlazeStudios · January 20, 2025, 3:25pm

You need to show some logs of this happening…

LoRDzAlex · January 21, 2025, 9:26am

END OF "********* Missed Call Summary *********"
<PJSIP/133-00002d3f>AGI Tx >> HANGUP
    -- Executing [133@app-missedcall-hangup:8] Return("PJSIP/133-00002d3f", "") in new stack
  == Spawn extension (from-internal, 10, 1) exited non-zero on 'PJSIP/133-00002d3f'
    -- PJSIP/133-00002d3f Internal Gosub(app-missedcall-hangup,133,1) complete GOSUB_RETVAL=
    -- PJSIP/133-00002d3f Internal Gosub(crm-hangup,s,1) start
    -- Executing [s@crm-hangup:1] NoOp("PJSIP/133-00002d3f", "Sending Hangup to CRM") in new stack
    -- Executing [s@crm-hangup:2] NoOp("PJSIP/133-00002d3f", "HANGUP CAUSE: 0") in new stack
    -- Executing [s@crm-hangup:3] ExecIf("PJSIP/133-00002d3f", "0?Set(__CRM_VOICEMAIL=)") in new stack
    -- Executing [s@crm-hangup:4] NoOp("PJSIP/133-00002d3f", "MASTER CHANNEL: 1737451043.27804 = 1737451003.27796") in new stack
    -- Executing [s@crm-hangup:5] GotoIf("PJSIP/133-00002d3f", "1?return") in new stack
    -- Goto (crm-hangup,s,8)
    -- Executing [s@crm-hangup:8] Return("PJSIP/133-00002d3f", "") in new stack
  == Spawn extension (from-internal, 10, 1) exited non-zero on 'PJSIP/133-00002d3f'
    -- PJSIP/133-00002d3f Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
    -- Executing [s@macro-dial:31] Set("PJSIP/green-00002d3b", "DIALSTATUS=NOANSWER") in new stack
    -- Executing [s@macro-dial:32] GosubIf("PJSIP/green-00002d3b", "0?NOANSWER,1()") in new stack
    -- Executing [s@macro-dial:33] NoOp("PJSIP/green-00002d3b", "Returning since nobody answered") in new stack
    -- Executing [s@macro-dial:34] MacroExit("PJSIP/green-00002d3b", "") in new stack
    -- Executing [10@ext-group:20] Gosub("PJSIP/green-00002d3b", "sub-record-cancel,s,1()") in new stack
    -- Executing [s@sub-record-cancel:1] Return("PJSIP/green-00002d3b", "") in new stack
    -- Executing [10@ext-group:21] Set("PJSIP/green-00002d3b", "RingGroupMethod=") in new stack
    -- Executing [10@ext-group:22] GotoIf("PJSIP/green-00002d3b", "0?nodest") in new stack
    -- Executing [10@ext-group:23] Set("PJSIP/green-00002d3b", "__NODEST=") in new stack
    -- Executing [10@ext-group:24] Macro("PJSIP/green-00002d3b", "blkvm-clr,") in new stack
    -- Executing [s@macro-blkvm-clr:1] Set("PJSIP/green-00002d3b", "SHARED(BLKVM,PJSIP/green-00002d3b)=") in new stack
    -- Executing [s@macro-blkvm-clr:2] Set("PJSIP/green-00002d3b", "GOSUB_RETVAL=") in new stack
    -- Executing [s@macro-blkvm-clr:3] MacroExit("PJSIP/green-00002d3b", "") in new stack
    -- Executing [10@ext-group:25] Goto("PJSIP/green-00002d3b", "app-announcement-14,s,1") in new stack
    -- Goto (app-announcement-14,s,1)
    -- Executing [s@app-announcement-14:1] GotoIf("PJSIP/green-00002d3b", "1?begin") in new stack
    -- Goto (app-announcement-14,s,4)
    -- Executing [s@app-announcement-14:4] NoOp("PJSIP/green-00002d3b", "Playing announcement busy_test") in new stack
    -- Executing [s@app-announcement-14:5] Playback("PJSIP/green-00002d3b", "custom/busy_2,noanswer") in new stack
    -- <PJSIP/green-00002d3b> Playing 'custom/busy_2.slin' (language 'de_DE')
    -- Started music on hold, class 'default', on channel 'Local/139@from-queue-00001fb0;2'
  == Spawn extension (app-announcement-14, s, 5) exited non-zero on 'PJSIP/green-00002d3b'
    -- PJSIP/green-00002d3b Internal Gosub(crm-hangup,s,1) start
    -- Executing [s@crm-hangup:1] NoOp("PJSIP/green-00002d3b", "Sending Hangup to CRM") in new stack
    -- Executing [s@crm-hangup:2] NoOp("PJSIP/green-00002d3b", "HANGUP CAUSE: 21") in new stack
    -- Executing [s@crm-hangup:3] ExecIf("PJSIP/green-00002d3b", "0?Set(__CRM_VOICEMAIL=)") in new stack
    -- Executing [s@crm-hangup:4] NoOp("PJSIP/green-00002d3b", "MASTER CHANNEL: 1737451003.27796 = 1737451003.27796") in new stack
    -- Executing [s@crm-hangup:5] GotoIf("PJSIP/green-00002d3b", "0?return") in new stack
    -- Executing [s@crm-hangup:6] Set("PJSIP/green-00002d3b", "__CRM_HANGUP=1") in new stack
    -- Executing [s@crm-hangup:7] AGI("PJSIP/green-00002d3b", "agi://127.0.0.1/sangomacrm.agi") in new stack
AGI Tx >> agi_network: yes
AGI Tx >> agi_network_script: sangomacrm.agi
<PJSIP/green-00002d3b>AGI Tx >> agi_request: agi://127.0.0.1/sangomacrm.agi
<PJSIP/green-00002d3b>AGI Tx >> agi_channel: PJSIP/green-00002d3b
<PJSIP/green-00002d3b>AGI Tx >> agi_language: de_DE
<PJSIP/green-00002d3b>AGI Tx >> agi_type: PJSIP
<PJSIP/green-00002d3b>AGI Tx >> agi_uniqueid: 1737451003.27796
<PJSIP/green-00002d3b>AGI Tx >> agi_version: 20.5.2
<PJSIP/green-00002d3b>AGI Tx >> agi_callerid: PhoneNumber
<PJSIP/green-00002d3b>AGI Tx >> agi_calleridname: CallerIDName
<PJSIP/green-00002d3b>AGI Tx >> agi_callingpres: 0
<PJSIP/green-00002d3b>AGI Tx >> agi_callingani2: 0
<PJSIP/green-00002d3b>AGI Tx >> agi_callington: 0
<PJSIP/green-00002d3b>AGI Tx >> agi_callingtns: 0
<PJSIP/green-00002d3b>AGI Tx >> agi_dnid: CallDestinationNumber
<PJSIP/green-00002d3b>AGI Tx >> agi_rdnis: unknown
<PJSIP/green-00002d3b>AGI Tx >> agi_context: crm-hangup
<PJSIP/green-00002d3b>AGI Tx >> agi_extension: s
<PJSIP/green-00002d3b>AGI Tx >> agi_priority: 7
<PJSIP/green-00002d3b>AGI Tx >> agi_enhanced: 0.0
<PJSIP/green-00002d3b>AGI Tx >> agi_accountcode:
<PJSIP/green-00002d3b>AGI Tx >> agi_threadid: 140110613423872
<PJSIP/green-00002d3b>AGI Tx >>
    -- <PJSIP/green-00002d3b>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
<PJSIP/green-00002d3b>AGI Tx >> HANGUP
    -- Executing [s@crm-hangup:8] Return("PJSIP/green-00002d3b", "") in new stack
  == Spawn extension (app-announcement-14, s, 5) exited non-zero on 'PJSIP/green-00002d3b'
    -- PJSIP/green-00002d3b Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=

This is the part where it goes into an announcement until the manual hang up. I am trying to create another missed call if the caller hangs up during the announcement or goes into terminate state.
Please let me know if you need additional information.