Missed call Notification on Email

FreePBX
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4

So we adopted the fact that 90% of missed calls are callers that reach the persons voicemail greeting but don’t want to leave a message.

So we accomplished the following:
We made this custom script in extensions_custom.conf for each extension

exten => 837815,1,TrySystem(echo "Missed Call - From: ${CALLERID(name)} ${CALLERID(number)} received at ${STRFTIME(${EPOCH},,%l:%M:%S %p %Z on %A %B %e)}" | mail -s "PBX Alert - Missed Call" -r "PBX Alerts<[email protected]>" [email protected])
exten => 837815,n,Goto(ext-local,vmu101,1)

Now you can either use a custom destination or misc destination that will call this script.
Go to the extensions advanced settings and point no answer, busy & not reachable to what you configured to call the script.

This works well, but there’s two downsides.

  1. You won’t have the option of playing the busy greeting.
  2. If the caller leaves a message the user will receive two emails…
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