Misc. destination to cell phone asking passcode

I did setup IVR when users call and press to will forward to my cell phone using misc. destination(created). when that option is pres on the IVR it will ask to " enter your pass code following pound tone"…
from that extension i can dial this cell number without a problem.
Any idea?

Can you provide us a calltrace with that behavior ?

https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs

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