Misc. destination to cell phone asking passcode

(United States) #1

I did setup IVR when users call and press to will forward to my cell phone using misc. destination(created). when that option is pres on the IVR it will ask to " enter your pass code following pound tone"…
from that extension i can dial this cell number without a problem.
Any idea?

(Sergio Lobera) #2

Can you provide us a calltrace with that behavior ?