Misc destination sometimes no sound


Hope you guys can help me, I have a strange problem.
Where using FreePBX on a ubuntu server.
We created a IVR and if the caller press button x trough a misc destination we call a external number.
In some cases we external number hears the caller but in some cases it doesn’t.
In all cases the caller hears sound from the the one on the external number.

Any idea what could cause this?

Hope to hear from you.

That’s too weird to try and troubleshoot without logs.

It’s going to end up being a NAT or codec (90/10) setting somewhere. If it always happens to the same people, get them to try a few calls and post a log of it failing.

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