For whatever reason we have people who call us on our toll-free number late at night, between ten PM and 4 AM. As I work at home, this is very annoying. Especially because when it first started I used to make the effort to get the calls. When answered, it is always a dead silence and no one ever responds.
Over the last 60 days, I have received a little over 300 calls during the late hours. During the first week or two this started I almost always answered. After that time, I have made the occasional effort to answer the calls, but for the most-part have turned the ringer down at night.
All the calls that come in during the late-hours come in WITHOUT a caller ID name. Over the last 60 days, all but one came in as blocked or unknown.
As my wife recently had a baby, I want to take steps to capture the calls and add them to my system blacklist. I don’t want to have late night rings potentially wake the baby. After 60 days of this, and not one valid call, I am comfortable with an auto-blacklist.
Currently I have a time-condition setup to redirect the toll-free line after hours calls to a terminate call function.
However, what I want to see If I can add them or filter them through the blacklist feature to “Block Unknown/Blocked Caller ID” but allow the others in. Is this possible? I just do not want to enable that feature for the other lines as I do get legitimate calls during the day that may be unknown.
