Hi,
I am trying to add an operator assistance feature to meetme , when the user dials ‘0’ ,support / help desk personnel should be added to the live conference for live support / troubleshooting.
How can i do this ? Can I edit the meetme * menu and add a new menu item ’ Press ‘0’ for support’ .I thinks i will have to edit the meetme.c source to do this , hard way
or is it possible to write an AGI script which detects when a user dials ‘0’ and calls the helpdesk number (preconfigured)
or generally is it possible to collect the DTMF response from a user during a meetme conf call and trigger some action / script , i searched a lot in forums / mailing list , most of the threads are pretty old and confusing.
Any help / hints will be greatly appreciated.
Thanks
Shiju V.Joseph