Some users use their voicemail as reminders, ie ("make appt w/joe tomorrow) and most are very short so minsecs needs to be small. But, we also don’t want to drop too fast in case someone pauses in a messag while they lookup a phone number or something.
I am seeing this message in my logs:
WARNING[29377]: app_voicemail.c:13932 actual_load_config: maxsilence should be less than minsecs or you may get empty messages
maxsilence = 10 (ms)
minsecs = 2 (sec)
10ms is less than 2s so I don’t understand the error.
Why is it complaining?
Thank you
jfinstrom
(James Finstrom)
June 17, 2024, 8:48pm
2
maxsilence
is seconds, not milliseconds.
;
; Voicemail Configuration
;
; ********* NOTICE ************************************************************
;
; NOTE: Asterisk has to edit this file to change a user's password, so
; do not use realtime static configuration with this file.
; To avoid requiring config updates on password updates, you could use the
; passwordlocation option to store passwords separately.
;
; If your "source of truth" for voicemail passwords is elsewhere, you should
; use the externpassnotify option to notify whatever stores the passwords
; (e.g. external database) when there are changes, to keep it synchronized.
;
; NOTE: Mailboxes defined by app_voicemail MUST be referenced by the rest
; of the system as mailbox@context. The rest of the system cannot add
; @default to mailbox identifiers for app_voicemail that do not specify a
; context any longer. It is a mailbox identifier format that should only
; be interpreted by app_voicemail.
This file has been truncated. show original
The GUI shows it this way:
Max Message Silence (Milliseconds)
Am I looking at the wrong value?
jfinstrom
(James Finstrom)
June 17, 2024, 9:01pm
4
The gui is in ms, my bad. There is some history with this whole mess… [FREEPBX-10998] Voicemail Minimum Length vs Silence - Sangoma Issue Tracker
it seems like there may be a math problem somewhere… Can you look at your voicemail_additional.conf and see what is written out
I don’t have a voicemail_additional.conf file, but voicemail.conf shows this:
maxsilence=10
minsecs=2
system
(system)
Closed
July 18, 2024, 9:25pm
6
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