Manually configuring a Snom D385

Hello,

as the Endpoint Manager does not support yet the Snom D385 I want to configure it manually. My FreePBX is using chan_pjsip for a trunk as well as for the extensions. At the moment, I have the phone configured to login with the extension’s credentials which work so far. But I can neither dial out nor can I transmit audio when dialling in. The phone rings, I can pick up, but that’s it :-/. Call forwarding to my mobile phone does work, though, but I guess that’s unrelated.

Here’s what asterisk is reporting during a call. As I made several test calls I hope this one is one where I picked up :slight_smile:

  == Setting global variable 'SIPDOMAIN' to '104.145.12.182'
    -- Executing [[email protected]:1] Set("PJSIP/SIPGate-0000002e", "__DIRECTION=INBOUND") in new stack
    -- Executing [[email protected]:2] Gosub("PJSIP/SIPGate-0000002e", "sub-record-check,s,1(in,4969348760295,dontcare)") in new stack
    -- Executing [[email protected]:1] GotoIf("PJSIP/SIPGate-0000002e", "0?initialized") in new stack
    -- Executing [[email protected]:2] Set("PJSIP/SIPGate-0000002e", "__REC_STATUS=INITIALIZED") in new stack
    -- Executing [[email protected]:3] Set("PJSIP/SIPGate-0000002e", "NOW=1589901324") in new stack
    -- Executing [[email protected]:4] Set("PJSIP/SIPGate-0000002e", "__DAY=19") in new stack
    -- Executing [[email protected]:5] Set("PJSIP/SIPGate-0000002e", "__MONTH=05") in new stack
    -- Executing [[email protected]:6] Set("PJSIP/SIPGate-0000002e", "__YEAR=2020") in new stack
    -- Executing [[email protected]:7] Set("PJSIP/SIPGate-0000002e", "__TIMESTR=20200519-171524") in new stack
    -- Executing [[email protected]:8] Set("PJSIP/SIPGate-0000002e", "__FROMEXTEN=unknown") in new stack
    -- Executing [[email protected]:9] Set("PJSIP/SIPGate-0000002e", "__MON_FMT=wav") in new stack
    -- Executing [[email protected]:10] NoOp("PJSIP/SIPGate-0000002e", "Recordings initialized") in new stack
    -- Executing [[email protected]:11] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(ARG3=dontcare)") in new stack
    -- Executing [[email protected]:12] Set("PJSIP/SIPGate-0000002e", "REC_POLICY_MODE_SAVE=") in new stack
    -- Executing [[email protected]:13] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(REC_STATUS=NO)") in new stack
    -- Executing [[email protected]:14] GotoIf("PJSIP/SIPGate-0000002e", "2?checkaction") in new stack
    -- Goto (sub-record-check,s,17)
    -- Executing [[email protected]:17] GotoIf("PJSIP/SIPGate-0000002e", "1?sub-record-check,in,1") in new stack
    -- Goto (sub-record-check,in,1)
    -- Executing [[email protected]:1] NoOp("PJSIP/SIPGate-0000002e", "Inbound Recording Check to 4969348760295") in new stack
    -- Executing [[email protected]:2] Set("PJSIP/SIPGate-0000002e", "FROMEXTEN=unknown") in new stack
    -- Executing [[email protected]:3] ExecIf("PJSIP/SIPGate-0000002e", "12?Set(FROMEXTEN=015116014578)") in new stack
    -- Executing [[email protected]:4] Gosub("PJSIP/SIPGate-0000002e", "recordcheck,1(dontcare,in,4969348760295)") in new stack
    -- Executing [[email protected]:1] NoOp("PJSIP/SIPGate-0000002e", "Starting recording check against dontcare") in new stack
    -- Executing [[email protected]:2] Goto("PJSIP/SIPGate-0000002e", "dontcare") in new stack
    -- Goto (sub-record-check,recordcheck,3)
    -- Executing [[email protected]:3] Return("PJSIP/SIPGate-0000002e", "") in new stack
    -- Executing [[email protected]:5] Return("PJSIP/SIPGate-0000002e", "") in new stack
    -- Executing [[email protected]:3] Set("PJSIP/SIPGate-0000002e", "CHANNEL(tonezone)=us") in new stack
    -- Executing [[email protected]:4] Set("PJSIP/SIPGate-0000002e", "__FROM_DID=4969348760295") in new stack
    -- Executing [[email protected]:5] Set("PJSIP/SIPGate-0000002e", "returnhere=1") in new stack
    -- Executing [[email protected]:6] Gosub("PJSIP/SIPGate-0000002e", "app-blacklist-check,s,1()") in new stack
    -- Executing [[email protected]:1] GotoIf("PJSIP/SIPGate-0000002e", "0?blacklisted") in new stack
    -- Executing [[email protected]:2] Set("PJSIP/SIPGate-0000002e", "CALLED_BLACKLIST=1") in new stack
    -- Executing [[email protected]:3] Return("PJSIP/SIPGate-0000002e", "") in new stack
    -- Executing [[email protected]:7] Set("PJSIP/SIPGate-0000002e", "CDR(did)=4969348760295") in new stack
    -- Executing [[email protected]:8] GotoIf("PJSIP/SIPGate-0000002e", "0?") in new stack
    -- Executing [[email protected]:9] ExecIf("PJSIP/SIPGate-0000002e", "0 ?Set(CALLERID(name)=015116014578)") in new stack
    -- Executing [[email protected]:10] Set("PJSIP/SIPGate-0000002e", "__MOHCLASS=") in new stack
    -- Executing [[email protected]:11] Set("PJSIP/SIPGate-0000002e", "__REVERSAL_REJECT=FALSE") in new stack
    -- Executing [[email protected]:12] GotoIf("PJSIP/SIPGate-0000002e", "1?post-reverse-charge") in new stack
    -- Goto (from-pstn,4969348760295,14)
    -- Executing [[email protected]:14] NoOp("PJSIP/SIPGate-0000002e", "") in new stack
    -- Executing [[email protected]:15] Set("PJSIP/SIPGate-0000002e", "__CALLINGNAMEPRES_SV=allowed_not_screened") in new stack
    -- Executing [[email protected]:16] Set("PJSIP/SIPGate-0000002e", "__CALLINGNUMPRES_SV=allowed_not_screened") in new stack
    -- Executing [[email protected]:17] Set("PJSIP/SIPGate-0000002e", "CALLERID(name-pres)=allowed_not_screened") in new stack
    -- Executing [[email protected]:18] Set("PJSIP/SIPGate-0000002e", "CALLERID(num-pres)=allowed_not_screened") in new stack
    -- Executing [[email protected]:19] NoOp("PJSIP/SIPGate-0000002e", "CallerID Entry Point") in new stack
    -- Executing [[email protected]:20] Set("PJSIP/SIPGate-0000002e", "__CRM_DIRECTION=INBOUND") in new stack
    -- Executing [[email protected]:21] Set("PJSIP/SIPGate-0000002e", "__CRM_SOURCE=015116014578") in new stack
    -- Executing [[email protected]:22] Set("PJSIP/SIPGate-0000002e", "__CRM_LINKEDID=1589901324.56") in new stack
    -- Executing [[email protected]:23] AGI("PJSIP/SIPGate-0000002e", "agi://127.0.0.1/sangomacrm.agi,true") in new stack
    -- <PJSIP/SIPGate-0000002e>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
    -- Executing [[email protected]:24] ExecIf("PJSIP/SIPGate-0000002e", "1?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)") in new stack
    -- Executing [[email protected]:25] Goto("PJSIP/SIPGate-0000002e", "from-did-direct,95,1") in new stack
    -- Goto (from-did-direct,95,1)
    -- Executing [[email protected]:1] GotoIf("PJSIP/SIPGate-0000002e", "0?ext-local,95,1:followme-check,95,1") in new stack
    -- Goto (followme-check,95,1)
    -- Executing [[email protected]:1] Gosub("PJSIP/SIPGate-0000002e", "followme-sub,95,1()") in new stack
    -- Executing [[email protected]:1] Macro("PJSIP/SIPGate-0000002e", "user-callerid,") in new stack
    -- Executing [[email protected]:1] Set("PJSIP/SIPGate-0000002e", "TOUCH_MONITOR=1589901324.56") in new stack
    -- Executing [[email protected]:2] Set("PJSIP/SIPGate-0000002e", "AMPUSER=015116014578") in new stack
    -- Executing [[email protected]:3] Set("PJSIP/SIPGate-0000002e", "HOTDESCKCHAN=SIPGate-0000002e") in new stack
    -- Executing [[email protected]:4] Set("PJSIP/SIPGate-0000002e", "HOTDESKEXTEN=SIPGate") in new stack
    -- Executing [[email protected]:5] Set("PJSIP/SIPGate-0000002e", "HOTDESKCALL=0") in new stack
    -- Executing [[email protected]:6] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(HOTDESKCALL=1)") in new stack
    -- Executing [[email protected]:7] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(CALLERID(name)=)") in new stack
    -- Executing [[email protected]:8] GotoIf("PJSIP/SIPGate-0000002e", "0?report") in new stack
    -- Executing [[email protected]:9] ExecIf("PJSIP/SIPGate-0000002e", "1?Set(REALCALLERIDNUM=015116014578)") in new stack
    -- Executing [[email protected]:10] Set("PJSIP/SIPGate-0000002e", "AMPUSER=") in new stack
    -- Executing [[email protected]:11] GotoIf("PJSIP/SIPGate-0000002e", "0?limit") in new stack
    -- Executing [[email protected]:12] Set("PJSIP/SIPGate-0000002e", "AMPUSERCIDNAME=") in new stack
    -- Executing [[email protected]:13] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
    -- Executing [[email protected]:14] GotoIf("PJSIP/SIPGate-0000002e", "1?report") in new stack
    -- Goto (macro-user-callerid,s,22)
    -- Executing [[email protected]:22] NoOp("PJSIP/SIPGate-0000002e", "Macro Depth is 1") in new stack
    -- Executing [[email protected]:23] GotoIf("PJSIP/SIPGate-0000002e", "1?report2:macroerror") in new stack
    -- Goto (macro-user-callerid,s,24)
    -- Executing [[email protected]:24] GotoIf("PJSIP/SIPGate-0000002e", "0?continue") in new stack
    -- Executing [[email protected]:25] ExecIf("PJSIP/SIPGate-0000002e", "1?Set(__CALLEE_ACCOUNCODE=)") in new stack
    -- Executing [[email protected]:26] Set("PJSIP/SIPGate-0000002e", "__TTL=64") in new stack
    -- Executing [[email protected]:27] GotoIf("PJSIP/SIPGate-0000002e", "1?continue") in new stack
    -- Goto (macro-user-callerid,s,43)
    -- Executing [[email protected]:43] Set("PJSIP/SIPGate-0000002e", "CALLERID(number)=015116014578") in new stack
    -- Executing [[email protected]:44] Set("PJSIP/SIPGate-0000002e", "CALLERID(name)=015116014578") in new stack
    -- Executing [[email protected]:45] GotoIf("PJSIP/SIPGate-0000002e", "0?cnum") in new stack
    -- Executing [[email protected]:46] Set("PJSIP/SIPGate-0000002e", "CDR(cnam)=015116014578") in new stack
    -- Executing [[email protected]:47] Set("PJSIP/SIPGate-0000002e", "CDR(cnum)=015116014578") in new stack
    -- Executing [[email protected]:48] Set("PJSIP/SIPGate-0000002e", "CHANNEL(language)=de_DE") in new stack
    -- Executing [[email protected]:2] Set("PJSIP/SIPGate-0000002e", "DIAL_OPTIONS=HhTtrI") in new stack
    -- Executing [[email protected]:3] Set("PJSIP/SIPGate-0000002e", "CONNECTEDLINE(num,i)=95") in new stack
    -- Executing [[email protected]:4] Gosub("PJSIP/SIPGate-0000002e", "sub-presencestate-display,s,1(95)") in new stack
    -- Executing [[email protected]:1] Goto("PJSIP/SIPGate-0000002e", "state-not_set,1") in new stack
    -- Goto (sub-presencestate-display,state-not_set,1)
    -- Executing [[email protected]:1] Set("PJSIP/SIPGate-0000002e", "PRESENCESTATE_DISPLAY=") in new stack
    -- Executing [[email protected]:2] Return("PJSIP/SIPGate-0000002e", "") in new stack
    -- Executing [[email protected]:5] Set("PJSIP/SIPGate-0000002e", "CONNECTEDLINE(name)=Masin Al-Dujaili") in new stack
    -- Executing [[email protected]:6] Set("PJSIP/SIPGate-0000002e", "FM_DIALSTATUS=NOT_INUSE") in new stack
    -- Executing [[email protected]:7] Set("PJSIP/SIPGate-0000002e", "__EXTTOCALL=95") in new stack
    -- Executing [[email protected]:8] Set("PJSIP/SIPGate-0000002e", "__PICKUPMARK=95") in new stack
    -- Executing [[email protected]:9] Macro("PJSIP/SIPGate-0000002e", "blkvm-setifempty,") in new stack
    -- Executing [[email protected]:1] GotoIf("PJSIP/SIPGate-0000002e", "1?init") in new stack
    -- Goto (macro-blkvm-setifempty,s,4)
    -- Executing [[email protected]:4] Set("PJSIP/SIPGate-0000002e", "__BLKVM_CHANNEL=PJSIP/SIPGate-0000002e") in new stack
    -- Executing [[email protected]:5] Set("PJSIP/SIPGate-0000002e", "SHARED(BLKVM,PJSIP/SIPGate-0000002e)=TRUE") in new stack
    -- Executing [[email protected]:6] Set("PJSIP/SIPGate-0000002e", "GOSUB_RETVAL=TRUE") in new stack
    -- Executing [[email protected]:7] MacroExit("PJSIP/SIPGate-0000002e", "") in new stack
    -- Executing [[email protected]:10] GotoIf("PJSIP/SIPGate-0000002e", "1?skipov") in new stack
    -- Goto (followme-sub,95,13)
    -- Executing [[email protected]:13] Set("PJSIP/SIPGate-0000002e", "RRNODEST=") in new stack
    -- Executing [[email protected]:14] Set("PJSIP/SIPGate-0000002e", "__NODEST=95") in new stack
    -- Executing [[email protected]:15] GosubIf("PJSIP/SIPGate-0000002e", "0?sub-fmsetcid,s,1()") in new stack
    -- Executing [[email protected]:16] GotoIf("PJSIP/SIPGate-0000002e", "1?skipprepend") in new stack
    -- Goto (followme-sub,95,18)
    -- Executing [[email protected]:18] Set("PJSIP/SIPGate-0000002e", "RecordMethod=Group") in new stack
    -- Executing [[email protected]:19] Gosub("PJSIP/SIPGate-0000002e", "sub-record-check,s,1(exten,95,)") in new stack
    -- Executing [[email protected]:1] GotoIf("PJSIP/SIPGate-0000002e", "12?initialized") in new stack
    -- Goto (sub-record-check,s,10)
    -- Executing [[email protected]:10] NoOp("PJSIP/SIPGate-0000002e", "Recordings initialized") in new stack
    -- Executing [[email protected]:11] ExecIf("PJSIP/SIPGate-0000002e", "1?Set(ARG3=dontcare)") in new stack
    -- Executing [[email protected]:12] Set("PJSIP/SIPGate-0000002e", "REC_POLICY_MODE_SAVE=") in new stack
    -- Executing [[email protected]:13] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(REC_STATUS=NO)") in new stack
    -- Executing [[email protected]:14] GotoIf("PJSIP/SIPGate-0000002e", "5?checkaction") in new stack
    -- Goto (sub-record-check,s,17)
    -- Executing [[email protected]:17] GotoIf("PJSIP/SIPGate-0000002e", "1?sub-record-check,exten,1") in new stack
    -- Goto (sub-record-check,exten,1)
    -- Executing [[email protected]:1] NoOp("PJSIP/SIPGate-0000002e", "Exten Recording Check between 015116014578 and 95") in new stack
    -- Executing [[email protected]:2] Set("PJSIP/SIPGate-0000002e", "CALLTYPE=external") in new stack
    -- Executing [[email protected]:3] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(CALLTYPE=)") in new stack
    -- Executing [[email protected]:4] Set("PJSIP/SIPGate-0000002e", "CALLEE=dontcare") in new stack
    -- Executing [[email protected]:5] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(CALLEE=dontcare)") in new stack
    -- Executing [[email protected]:6] GotoIf("PJSIP/SIPGate-0000002e", "1?callee") in new stack
    -- Goto (sub-record-check,exten,11)
    -- Executing [[email protected]:11] Gosub("PJSIP/SIPGate-0000002e", "recordcheck,1(dontcare,external,95)") in new stack
    -- Executing [[email protected]:1] NoOp("PJSIP/SIPGate-0000002e", "Starting recording check against dontcare") in new stack
    -- Executing [[email protected]:2] Goto("PJSIP/SIPGate-0000002e", "dontcare") in new stack
    -- Goto (sub-record-check,recordcheck,3)
    -- Executing [[email protected]:3] Return("PJSIP/SIPGate-0000002e", "") in new stack
    -- Executing [[email protected]:12] Return("PJSIP/SIPGate-0000002e", "") in new stack
    -- Executing [[email protected]:20] GotoIf("PJSIP/SIPGate-0000002e", "1?skipdring") in new stack
    -- Goto (followme-sub,95,23)
    -- Executing [[email protected]:23] Set("PJSIP/SIPGate-0000002e", "STRATEGY=ringallv2") in new stack
    -- Executing [[email protected]:24] Set("PJSIP/SIPGate-0000002e", "__RVOL=") in new stack
    -- Executing [[email protected]:25] GotoIf("PJSIP/SIPGate-0000002e", "1?skipsimple") in new stack
    -- Goto (followme-sub,95,28)
    -- Executing [[email protected]:28] Set("PJSIP/SIPGate-0000002e", "RingGroupMethod=ringallv2") in new stack
    -- Executing [[email protected]:29] Set("PJSIP/SIPGate-0000002e", "_FMGRP=95") in new stack
    -- Executing [[email protected]:30] GotoIf("PJSIP/SIPGate-0000002e", "1?DIALGRP") in new stack
    -- Goto (followme-sub,95,34)
    -- Executing [[email protected]:34] ExecIf("PJSIP/SIPGate-0000002e", "1?Set(DOPTS=HhTtrI):Set(DOPTS=m(Ring)HhTtI)") in new stack
    -- Executing [[email protected]:35] Set("PJSIP/SIPGate-0000002e", "__ALT_CONFIRM_MSG=") in new stack
    -- Executing [[email protected]:36] GotoIf("PJSIP/SIPGate-0000002e", "0?doconfirm") in new stack
    -- Executing [[email protected]:37] GotoIf("PJSIP/SIPGate-0000002e", "1?ringallv21") in new stack
    -- Goto (followme-sub,95,40)
    -- Executing [[email protected]:40] Macro("PJSIP/SIPGate-0000002e", "dial,20,HhTtrI,95") in new stack
    -- Executing [[email protected]:1] NoOp("PJSIP/SIPGate-0000002e", "Blind Transfer: , Attended Transfer: , User: , Alert Info: ") in new stack
    -- Executing [[email protected]:2] Set("PJSIP/SIPGate-0000002e", "__CRM_SOURCE=015116014578") in new stack
    -- Executing [[email protected]:3] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(ALERT_INFO=)") in new stack
    -- Executing [[email protected]:4] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(ALERT_INFO=)") in new stack
    -- Executing [[email protected]:5] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(ALERT_INFO=)") in new stack
    -- Executing [[email protected]:6] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(CHANNEL(musicclass)=)") in new stack
    -- Executing [[email protected]:7] AGI("PJSIP/SIPGate-0000002e", "agi://127.0.0.1/dialparties.agi") in new stack
 agi://127.0.0.1/dialparties.agi: Starting New Dialparties.agi
 agi://127.0.0.1/dialparties.agi: Caller ID name is '015116014578' number is '015116014578'
 agi://127.0.0.1/dialparties.agi: CW Ignore is: 
 agi://127.0.0.1/dialparties.agi: CF Ignore is: 
 agi://127.0.0.1/dialparties.agi: CW IN_USE/BUSY is: 1
 agi://127.0.0.1/dialparties.agi: Methodology of ring is  'ringallv2'
    -- agi://127.0.0.1/dialparties.agi: Added extension 95 to extension map
    -- agi://127.0.0.1/dialparties.agi: Extension 95 cf is disabled
    -- agi://127.0.0.1/dialparties.agi: Extension 95 do not disturb is disabled
  == agi://127.0.0.1/dialparties.agi: Discovered PJSIP Endpoint PJSIP/95
    -- agi://127.0.0.1/dialparties.agi: Ended up with real PJSIP Dial string PJSIP/95/sip:[email protected]:56209
    -- agi://127.0.0.1/dialparties.agi: dbset CALLTRACE/95 to 015116014578
    -- agi://127.0.0.1/dialparties.agi: Filtered ARG3: 95
    -- agi://127.0.0.1/dialparties.agi: RING ALL V2 : 
 agi://127.0.0.1/dialparties.agi: RVOL_MODE '' 
 agi://127.0.0.1/dialparties.agi: RVOL is: 
 agi://127.0.0.1/dialparties.agi: RVOLPARENT is: 
    -- <PJSIP/SIPGate-0000002e>AGI Script agi://127.0.0.1/dialparties.agi completed, returning 0
    -- Executing [[email protected]:8] GotoIf("PJSIP/SIPGate-0000002e", "1?normdial") in new stack
    -- Goto (macro-dial,s,11)
    -- Executing [[email protected]:11] NoOp("PJSIP/SIPGate-0000002e", "Returned from dialparties with groups to dial") in new stack
    -- Executing [[email protected]:12] NoOp("PJSIP/SIPGate-0000002e", "ringall array  ") in new stack
    -- Executing [[email protected]:13] Set("PJSIP/SIPGate-0000002e", "__FMGL_DIAL=") in new stack
    -- Executing [[email protected]:14] Set("PJSIP/SIPGate-0000002e", "LOOPCNT=1") in new stack
    -- Executing [[email protected]:15] Set("PJSIP/SIPGate-0000002e", "ITER=1") in new stack
    -- Executing [[email protected]:16] Set("PJSIP/SIPGate-0000002e", "__EXTTOCALL=95") in new stack
    -- Executing [[email protected]:17] NoOp("PJSIP/SIPGate-0000002e", "Working with 95") in new stack
    -- Executing [[email protected]:18] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(HASH(__SIPHEADERS,Alert-Info)=Normal;volume=)") in new stack
    -- Executing [[email protected]:19] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(HASH(__SIPHEADERS,Alert-Info)=Normal;volume=)") in new stack
    -- Executing [[email protected]:20] Set("PJSIP/SIPGate-0000002e", "ITER=2") in new stack
    -- Executing [[email protected]:21] GotoIf("PJSIP/SIPGate-0000002e", "0?ndloopbegin") in new stack
    -- Executing [[email protected]:22] Macro("PJSIP/SIPGate-0000002e", "dial-ringall-predial-hook,") in new stack
    -- Executing [[email protected]:1] MacroExit("PJSIP/SIPGate-0000002e", "") in new stack
    -- Executing [[email protected]:23] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(CWRING=r(callwaiting)):Set(CWRING=)") in new stack
    -- Executing [[email protected]:24] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(ds=SIP/9995&PJSIP/95/sip:[email protected]:56209,22,HhtrIM(auto-blkvm)g)") in new stack
    -- Executing [[email protected]:25] Dial("PJSIP/SIPGate-0000002e", "SIP/9995&PJSIP/95/sip:[email protected]:56209,22,HhtrIM(auto-blkvm)b(func-apply-sipheaders^s^1),") in new stack
[2020-05-19 17:15:24] WARNING[116196][C-0000001c]: app_dial.c:2576 dial_exec_full: Unable to create channel of type 'SIP' (cause 20 - Subscriber absent)
    -- PJSIP/95-0000002f Internal Gosub(func-apply-sipheaders,s,1) start
    -- Executing [[email protected]:1] ExecIf("PJSIP/95-0000002f", "1?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)") in new stack
    -- Executing [[email protected]:2] NoOp("PJSIP/95-0000002f", "Applying SIP Headers to channel PJSIP/95-0000002f") in new stack
    -- Executing [[email protected]:3] Set("PJSIP/95-0000002f", "TECH=PJSIP") in new stack
    -- Executing [[email protected]:4] Set("PJSIP/95-0000002f", "SIPHEADERKEYS=") in new stack
    -- Executing [[email protected]:5] While("PJSIP/95-0000002f", "0") in new stack
    -- Jumping to priority 11
    -- Executing [[email protected]:12] Return("PJSIP/95-0000002f", "") in new stack
  == Spawn extension (from-internal, 95, 1) exited non-zero on 'PJSIP/95-0000002f'
    -- PJSIP/95-0000002f Internal Gosub(func-apply-sipheaders,s,1) complete GOSUB_RETVAL=
    -- Called PJSIP/95/sip:[email protected]:56209
  == Using SIP RTP Audio TOS bits 184
  == Using SIP RTP Audio TOS bits 184 in TCLASS field.
  == Using SIP RTP Audio CoS mark 5
    -- Connected line update to PJSIP/SIPGate-0000002e prevented.
    -- PJSIP/95-0000002f is ringing
    -- PJSIP/95-0000002f is ringing
    -- PJSIP/95-0000002f answered PJSIP/SIPGate-0000002e
    -- Executing [[email protected]:1] ExecIf("PJSIP/95-0000002f", "0?Set(CDR(recordingfile)=.wav)") in new stack
    -- Executing [[email protected]:2] Set("PJSIP/95-0000002f", "__MACRO_RESULT=") in new stack
    -- Executing [[email protected]:3] Set("PJSIP/95-0000002f", "CFIGNORE=") in new stack
    -- Executing [[email protected]:4] Set("PJSIP/95-0000002f", "MASTER_CHANNEL(CFIGNORE)=") in new stack
    -- Executing [[email protected]:5] Set("PJSIP/95-0000002f", "FORWARD_CONTEXT=from-internal") in new stack
    -- Executing [[email protected]:6] Set("PJSIP/95-0000002f", "MASTER_CHANNEL(FORWARD_CONTEXT)=from-internal") in new stack
    -- Executing [[email protected]:7] Macro("PJSIP/95-0000002f", "blkvm-clr,") in new stack
    -- Executing [[email protected]:1] Set("PJSIP/95-0000002f", "SHARED(BLKVM,PJSIP/SIPGate-0000002e)=") in new stack
    -- Executing [[email protected]:2] Set("PJSIP/95-0000002f", "GOSUB_RETVAL=") in new stack
    -- Executing [[email protected]:3] MacroExit("PJSIP/95-0000002f", "") in new stack
    -- Executing [[email protected]:8] ExecIf("PJSIP/95-0000002f", "0?Set(MASTER_CHANNEL(CONNECTEDLINE(num))=95/sip:[email protected]:56209)") in new stack
    -- Executing [[email protected]:9] ExecIf("PJSIP/95-0000002f", "0?Set(MASTER_CHANNEL(CONNECTEDLINE(name))=)") in new stack
    -- Channel PJSIP/95-0000002f joined 'simple_bridge' basic-bridge <8b9f447e-7465-449f-9a81-d0dc172968c1>
    -- Channel PJSIP/SIPGate-0000002e joined 'simple_bridge' basic-bridge <8b9f447e-7465-449f-9a81-d0dc172968c1>
    -- Channel PJSIP/SIPGate-0000002e left 'simple_bridge' basic-bridge <8b9f447e-7465-449f-9a81-d0dc172968c1>
  == Spawn extension (macro-dial, s, 25) exited non-zero on 'PJSIP/SIPGate-0000002e' in macro 'dial'
    -- Channel PJSIP/95-0000002f left 'simple_bridge' basic-bridge <8b9f447e-7465-449f-9a81-d0dc172968c1>
  == Spawn extension (followme-sub, 95, 40) exited non-zero on 'PJSIP/SIPGate-0000002e'
    -- PJSIP/95-0000002f Internal Gosub(crm-hangup,s,1) start
    -- PJSIP/SIPGate-0000002e Internal Gosub(crm-hangup,s,1) start
    -- Executing [[email protected]:1] NoOp("PJSIP/95-0000002f", "Sending Hangup to CRM") in new stack
    -- Executing [[email protected]:1] NoOp("PJSIP/SIPGate-0000002e", "Sending Hangup to CRM") in new stack
    -- Executing [[email protected]:2] NoOp("PJSIP/95-0000002f", "HANGUP CAUSE: 16") in new stack
    -- Executing [[email protected]:2] NoOp("PJSIP/SIPGate-0000002e", "HANGUP CAUSE: 16") in new stack
    -- Executing [[email protected]:3] ExecIf("PJSIP/95-0000002f", "0?Set(__CRM_VOICEMAIL=)") in new stack
    -- Executing [[email protected]:3] ExecIf("PJSIP/SIPGate-0000002e", "0?Set(__CRM_VOICEMAIL=)") in new stack
    -- Executing [[email protected]:4] NoOp("PJSIP/95-0000002f", "MASTER CHANNEL: 1589901324.57 = 1589901324.56") in new stack
    -- Executing [[email protected]:4] NoOp("PJSIP/SIPGate-0000002e", "MASTER CHANNEL: 1589901324.56 = 1589901324.56") in new stack
    -- Executing [[email protected]:5] GotoIf("PJSIP/95-0000002f", "1?return") in new stack
    -- Goto (crm-hangup,s,8)
    -- Executing [[email protected]:5] GotoIf("PJSIP/SIPGate-0000002e", "0?return") in new stack
    -- Executing [[email protected]:8] Return("PJSIP/95-0000002f", "") in new stack
    -- Executing [[email protected]:6] Set("PJSIP/SIPGate-0000002e", "__CRM_HANGUP=1") in new stack
  == Spawn extension (macro-dial, s, 1) exited non-zero on 'PJSIP/95-0000002f'
    -- PJSIP/95-0000002f Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
    -- Executing [[email protected]:7] AGI("PJSIP/SIPGate-0000002e", "agi://127.0.0.1/sangomacrm.agi") in new stack
    -- <PJSIP/SIPGate-0000002e>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
    -- Executing [[email protected]:8] Return("PJSIP/SIPGate-0000002e", "") in new stack
  == Spawn extension (followme-sub, 95, 40) exited non-zero on 'PJSIP/SIPGate-0000002e'
    -- PJSIP/SIPGate-0000002e Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=

Any hints will be welcome!

Hi !
Can you try to answer the calls with the speaker ?
Silly question (cause it happened), are you sure you didn’t connect the handset cord on the headset jack ?

Hi Sergio!

I vaguely remember having tried the speaker on Tuesday. But I also found a thread on Wednesday where this issue (handset in headphone jack) had been mentioned, so I called a colleague in the office to check for this, but no, the handset is correctly connected to the handset jack.

As there are two phones to be configured, and there are both at two different locations, I went on configuring the second one which accidentally is the one which shares the same location as the PBX. And this one worked. I guess it’s either a routing problem, a firewall problem or a problem of asterisk’s “local networks”. I will investigate further.

But thanks for your help.

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