Manual bypass of time groups

[tippetts (Sterling Tippett)]

Here is the senario:

Incoming calls now go to ext 5000 which is our reception. When she is on lunch incoming calls go to a ring group. After lunch is done callsgo back to ext 5000. I have this working with time groups and time conditions. All good there.

However, I need the ability to be able to by pass that in certain situations. Lets say for example the receptionist calls in ill. I need the ability to have one of our office staff to be able to temporarily bypass the above setup and have the calls go to the ring group.

How can I accomplish this?

[lgaetz (Lorne Gaetz)]

Every time condition has an associated feature code (e.g. *271) which can be dialed to manually toggle a change. It can also be toggled with the Time Condition Phone App.