I’ve had a system that’s been working well for years. I currently have the server and extensions behind a firewall. Using PJSIP to connect to vitality for my trunk via a register string.
Given the recent circumstances, I’d like to add an extension outside of our network.
I’ve added the PJSIP / RTP port forwards to my firewall (were not there before).
I tried the new extension outside the network and there was no audio.
So, I started looking around, and noticed that there was nothing set in External Address in the General Sip sessions tab. So, I put in my external IP address and applied changes.
After that change, my external phone would no longer dial & all of my internal extensions & the trunk lost audio. I did add my 3 internal /24 network ranges.
I know there was a Wiki around for audio issues, but I can’t find it now. Pointers to the wiki or other tips?
I’ve ordered a s406 phone so I can just switch to VPN, but I’d like to understand what is going on with regard to pjsip and the external address. Currently using paid EPM and Polycom phone (I have a mix of s405 and Polycom).