Hi,
I am setting up a new FreePBX14 with phone apps but I cannot login/logout into a queue using the Phone Apps (Queue Agents) key on a Yealink T5x phone.
I do see the status (x or + or -) when I press the BLF button but the login/logout or (un)pause softkey is not available on the phone.
What am I doing wrong here ?
Bart.
PitzKey
(Itzik)
January 1, 2020, 3:06pm
2
Is that extension a dynamic member of the queue?
What happens when you dial *45 fo you get logged in?
Hi,
That phone is a dynamic member.
When I do a login using *45 the phone apps BLF LED turns to red and
when I press it I see that the (-) has changed to (+) on the phones screen.
So login with a feature code works perfectly.
Bart.
PitzKey
(Itzik)
January 1, 2020, 4:04pm
4
Are the PBX and phone up to date?
edit - Actually, I don’t see this model listed as supported:
https://wiki.freepbx.org/display/FPG/Phone+Apps-Supported+Devices
Hi, the PBX and phone are brand new and up to date.
Tomorrow I will try a Yealink T41. Thanks for your advice .
Bart.
Hi,
Phone Apps are working 100% now when using the Yealink T41s phone.
Apparently the Yealink T5x phones are not supported at this moment.
Thanks very much your advice !
Bart.
1 Like
lgaetz
(Lorne Gaetz)
January 3, 2020, 5:50pm
7
Hi @bartwiggers
I think the decision has been made to support Phone Apps on 2 T5x models (T54S and the T58V) so if you are seeing Phone Apps issues with either of those models, please open a commercial module support ticket.
1 Like
system
(system)
Closed
January 10, 2020, 5:50pm
8
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