I am upgrading our old Asterisk 1.8 to 16.15 . We have a few queues setup and the agent used to be able to log with <queueExtension>* and logout with <queueExtension>**.
In a test that I run last night, I was only able to log to a queue by :
- add myself as a dynamic agent
- dial *45 to toggle my logging in the queue as an agent
Also, I found that doing so will log me in all the queues in which I am listed as a dynamic agent. We preferred the old way of logging in as it is more flexible : the agent can choose in which queue they connect to.
Is there a way for an agent to log in only a single queue at a time without having to go in FreeBPX and aply some changes ?