Local extension to time condition or IVR

General Help
1

Greeting all,

Can anyone help ?

Is there a way of sending a local extension to a time condition or IVR. I may have missed it, but I can’t see how to do this.

I can see how to do this with an Inbound route, but from a local extension.

Regards - Leigh

2

Greetings,

I works, your a star. I never knew that as I have not looked at that part of FreePBX.

Many thanks for your kind help.

Kind regards - Leigh

3

Great.

4

If you’ve created extension 1234, delete it.
Create a Misc. Application.

Description: something like "Helpdesk 1234"
Feature Code: 1234
Feature Status: Enabled
Destination: DAY/NIGHT MODE DAY/NIGHT MODE FOR HELPDESK

This assumes you’re using Freepbx 2.8.

Hope this helps.

5

Greeting

No it does not, however it could connect one connected, but would prefer it not to have one. For your information - extension 1233 is a help desk and it is only available during the day and the IVR is to give our clients a choice of who they speck to.

Regards - Leigh

6

You can this through misc apps. Give a bit more detail on what you are trying to accomplish for more specific instructions.

BF

7

Greetings,

Many thanks for the reply.

I want to able dial from one extension (say from extension 1234) to 1233 and this extension (1233) to go to a time condition and then on to an IVR. I have the time condition and the IVR set up already as I am using this with an inbound number routed through an Inbound Route. I just need to know how get the extension that is dialled (say 1233) to go to the time condition.

Many thanks - Regards Leigh

8

Ok…does 1233 have a physical phone attached to it?