Greetings.
I need a feature that allows listening in to a specific extension. ChanSpy is insufficient, as it merely spies on the channel, and is cumbersome to use.
So I saw the ExtenSpy asterisk command, but I have absolutely no idea how to use it. How would I go about implementing a new feature in my FreePBX, to let me spy specific extensions?
Like, say, dialing *111[extension]. E.g. *111202 listens to whatever is going on at the 202 extension.
I saw no modules that do this. How can I do this?
This is not exactly the same, but iSymphony manager has a “barge in” feature - you can listen to any ongoing phone call. Just click an icon in the manager, your extension will ring, and you can listen to the conversation.