Hi All,
I am new here and thought I would ask for a bit of help. I was tasked with the project of moving our company onto a new phone system and I chose to use the Asterisk/FreePBX combination which has been working well for some time.
I have my phones connected to an internal PBX which then users an IAX trunk to voip.ms to make outbound calls.
The issue I have ran into is that when calling someone I attempt to enter the users extension and it disconnects the session. Looking through the logs I can see it hanging up call and I am really not sure why.
I tried on a hard phone and it worked fine ruling out the possibility of it being the recipients end.
Any help would be greatly appreciated.
Thanks
Scott
[Feb 21 14:13:29] VERBOSE[12388] app_dial.c: – Called voipms/**********
[Feb 21 14:13:29] VERBOSE[2860] chan_iax2.c: – Call accepted by 74.63.41.218 (format ulaw)
[Feb 21 14:13:29] VERBOSE[2860] chan_iax2.c: – Format for call is ulaw
[Feb 21 14:13:32] VERBOSE[12388] app_dial.c: – IAX2/voipms-2722 is making progress passing it to SIP/531-000007a5
[Feb 21 14:13:42] VERBOSE[12388] app_dial.c: – IAX2/voipms-2722 answered SIP/531-000007a5
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Executing [h@macro-dialout-trunk:1] Macro(“SIP/531-000007a5”, “hangupcall,”) in new stack
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Executing [s@macro-hangupcall:1] GotoIf(“SIP/531-000007a5”, “1?skiprg”) in new stack
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Goto (macro-hangupcall,s,4)
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Executing [s@macro-hangupcall:4] GotoIf(“SIP/531-000007a5”, “1?skipblkvm”) in new stack
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Goto (macro-hangupcall,s,7)
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Executing [s@macro-hangupcall:7] GotoIf(“SIP/531-000007a5”, “1?theend”) in new stack
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Goto (macro-hangupcall,s,9)
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Executing [s@macro-hangupcall:9] Hangup(“SIP/531-000007a5”, “”) in new stack
[Feb 21 14:13:54] VERBOSE[12388] app_macro.c: == Spawn extension (macro-hangupcall, s, 9) exited non-zero on ‘SIP/531-000007a5’ in macro ‘hangupcall’
[Feb 21 14:13:54] VERBOSE[12388] features.c: == Spawn extension (macro-dialout-trunk, h, 1) exited non-zero on ‘SIP/531-000007a5’
[Feb 21 14:13:54] VERBOSE[12388] chan_iax2.c: – Hungup ‘IAX2/voipms-2722’
[Feb 21 14:13:54] VERBOSE[12388] app_macro.c: == Spawn extension (macro-dialout-trunk, s, 19) exited non-zero on ‘SIP/531-000007a5’ in macro ‘dialout-trunk’
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: == Spawn extension (from-internal, **********, 6) exited non-zero on ‘SIP/531-000007a5’
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Executing [h@from-internal:1] Macro(“SIP/531-000007a5”, “hangupcall”) in new stack
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Executing [s@macro-hangupcall:1] GotoIf(“SIP/531-000007a5”, “1?skiprg”) in new stack
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Goto (macro-hangupcall,s,4)
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Executing [s@macro-hangupcall:4] GotoIf(“SIP/531-000007a5”, “1?skipblkvm”) in new stack
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Goto (macro-hangupcall,s,7)
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Executing [s@macro-hangupcall:7] GotoIf(“SIP/531-000007a5”, “1?theend”) in new stack
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Goto (macro-hangupcall,s,9)
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: – Executing [s@macro-hangupcall:9] Hangup(“SIP/531-000007a5”, “”) in new stack
[Feb 21 14:13:54] VERBOSE[12388] app_macro.c: == Spawn extension (macro-hangupcall, s, 9) exited non-zero on ‘SIP/531-000007a5’ in macro ‘hangupcall’
[Feb 21 14:13:54] VERBOSE[12388] pbx.c: == Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/531-000007a5’
I have commented the destination number out hence the **********.
Thanks
Scott