And yet it’s been happening for years..and you don’t expect it? The mirror question is just more of Sangoma blaming the end user. And you wonder why we don’t deploy FreePBX any longer.
As with the ongoing failures breaking scheduled backups (which go back years and years) and the ongoing failures of the backup and restore module (which go back years and years), these systems are PLAIN VANILLA. The only module we have ever deployed outside the Sangoma stack is for ClearlyIP, and we’ve done that because the service and support for Sangoma’s SIPStation trunking became intolerably awful.
You can argue and debate and belittle your customer and change the titles of their threads all you want, and you can probably technically win. But in the end Sangoma loses because it drives away those who are evangelizing for its products. At some point you have to decide if you want to keep trying to be right, or if you want to get what you want; you can’t have always get both.