Last time voicemail accessed?

General Help
1

I got asked by a client with PBXact running, if there was any easy way to tell when users last accessed their voice mail. Guessing they want to make sure agents are checking in is my guess. I know of the Voicemail Reports, but it doesn’t look like there is any last access time present.

Anyone have any easy way to get this info, GUI or CLI?

2

Depending on how they accessed it,

grep  VoiceMailMain /var/log/asterisk/full*

would show ‘dialed’ access to users voicemail, If the are using UCP, that’s a different story.

3

Good point, and some I am sure go by phone, some via UCP, I will mention that to them… Sure makes it a lot less cut and dry for sure…

Thanks…

4

You can get the ‘last access time’ of the voicemail file itself with

ls -la --full-time /var/spool/asterisk/voicemail/default/*/INBOX

Not easy to find out who accessed it though.

5

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