kernel:NMI watchdog: BUG: soft lockup - CPU#0 stuck for 25s!

Hello,

About twice every hour, I get this error on the console and most of the phones are losing registration/dropping calls.

kernel:NMI watchdog: BUG: soft lockup - CPU#0 stuck for 25s! [php:4090]

The process name is never the same, it varies from kworker to php to other processes, so it is not process related.

Kernel version: (Linux 3.10.0-862.2.3.el7.x86_64 x86_64)
System version: 12.7.5-1805-3.sng7

There is a bug report regarding the kernel installed with the latest FreePBX Distro Update:

https://access.redhat.com/solutions/3441101

Is there anyone else facing this issue? What solution have you came up with? Is there a possibility to downgrade the kernel to the previous working version? Thanks.

I haven’t seen this issue pop up on me. Could you restore from backup? Also are you noticing any bottlenecks (disk write, memory, CPU, etc.) when you look at your historical usage?

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