IVRs Dead, Apps not working, more

General Help
1

Problem: I have installed all of the NerdVittles apps, and they worked fine at 6:00 last night, but now all I can do is call out and call other extensions. I have tried running update-fixes and update-scripts and update-source, all to no avail. Also, all of my IVR prompts will not play, but they would before. Any tips? I am running PiaF 1.3, Asterisk 1.4.21.2, FreePBX 2.5.1.0. Thanks!
Code:

PBX in a Flash Version 1.3 Daemon Status

  • Asterisk * ONLINE * Zaptel * ONLINE * MySQL * ONLINE *
  • SSH * ONLINE * Apache * ONLINE * Iptables * ONLINE *
  • Fail2ban * ONLINE * IP Connect* ONLINE * Ip6tables * ONLINE *
  • BlueTooth * ONLINE * Hidd * ONLINE * NTPD * ONLINE *
  • Sendmail * ONLINE * Samba * ONLINE * Webmin * ONLINE *
  • Ethernet0 * ONLINE * Ethernet1 * N/A * Wlan0 * N/A *
  • Running Asterisk Version : Asterisk 1.4.21.2
  • Asterisk Source Version : 1.4.21.2
  • Zaptel Source Version : 1.4.12.1
  • Libpri Source Version : 1.4.7
  • Addons Source Version : 1.4.7

pbx.local on 192.168.1.24 - eth0
CentOS release 5.2 (Final) :32 Bit Kernel: 2.6.18-92.1.6.el5

2

Did anything change. Think about this because a small change can make strange things happen. Also, what happens when you log into the Asterisk CLI and run commands like “sip show peers” and “iax2 show peers”?

3

pbxCLI> sip show peers
Name/username Host Dyn Nat ACL Port Status
VonageSoftPhone/******** ************* N 5061 Unmonitored
vonage/************ ************* N 5061 Unmonitored
2003/2003 (Unspecified) D N 0 UNKNOWN
2002/2002 (Unspecified) D N 0 UNKNOWN
2001/2001 192.168.1.127 D N 5060 OK (27 ms)
2000/2000 192.168.1.114 D N 5060 OK (27 ms)
6 sip peers [Monitored: 2 online, 2 offline Unmonitored: 2 online, 0 offline]
----- (Edited for privacy with **s)
pbx*CLI> iax2 show peers
Name/Username Host Mask Port Status
0 iax2 peers [0 online, 0 offline, 0 unmonitored]

I did install telemarketer torture. See http://www.voip-info.org/wiki/view/Asterisk+Telemarketer+Torture . Thats it. Only other thing was updating the sound prompts, but they worked before the telemarketer and after the telemarketer. I have no idea!

4

Check the permissions on your sound files. Watch the CLI while you call in. What I think happened is that the permissions on your sound files got changed when you updated the prompts. When you call in, if you see Asterisk playing the sound bite, but don’t hear anything, permissions may be the issue.

5

Fixed all but one IVR. There was a problem in Cepstral when I made the prompts. Thanks!