I need an night time IVR where any extension dialed goes to the voicemails and not the extension. This is for a school ,with about 20 extensions.
build a separate IVR with destinations pointed to voicemail versus extension
determine which IVR inbound is sent to with time condition
sounds reasonable ?
I want the caller to dial an extension and end up in the extension’s voicemail. I do not want the phone to ring.
I may have to say please dial * followed by your party’s extension. For example *101.
It will get the job done I suppose.
Can I have IVR Digits match my extensions? my extensions are two digit, therefore can I have IVR digits as 22 transfers to voicemail 22, IVR digits 23 transfers to voicemail 23. IVR digits 34 transfers to voicemail 34. I will have to try that.
And that worked as expected. Excellent.
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