I have 3 IVR’s set up on our system and they’ve been working flawlessly up until the past few days.
The only thing I can think of that changed is that I installed the new IVR-220.127.116.11 on Sunday.
I started getting complaints on Tuesday so I assume that this is the culprit.
I extracted the tarballs 0.4 and 0.5 and there only seems to be a single line change there. So if that is the problem then it may have been triggered by the install itself.
Last time I had DTMF issues it was from external calls only so I ended up having to set the default dtmfmode=auto (in “Other SIP settings”) and all endpoints set to rfc2833.
This time it’s different as the IVR does not respond to key-presses from either internal or external calls.
Voicemail responds to DTMF just fine.
I have enabled logging of DTMF but see nothing (unless it’s voicemail) in the logs when calling into the IVR and mashing buttons.
I have a log snippet (DTMF logging enabled) at pastebin
Asterisk (Ver. 18.104.22.168.2)
FreePBX 22.214.171.124 (all modules show as up to date)
Would appreciate any help in tracking this down.