i am trying to adjust IVR -
user hears the IVR menu, like “please dial number 1 to send congratulation, dial 2 to send anecdote.
user press 1, system says please press 1 to listen to first congratulation message, user presses 1 system plays the message, then system says dial number of tel followed by # to send this message to your friend user presses, system sends this voice message to that number.”