I have an IVR that is like this after the recording is played:
3: Fax number
4: Live person.
I set up 1-3 to “play message”. But after it plays the message, I want it to return to the IVR. Instead, it just plays the message (like hours) and terminates the call. Some IVR options allow you to select “return to IVR” but not the “play message” button. How can I make this work?
This is FreePBX 14