FreePBX 14 fully updated.
I have an situation that I am sure worked at one time. I have and IVR set up for employee Call In that has two layers, an English and Spanish and a set of Virtual extensions email the voicemail to each department head. All the IVR functions work as designed.
I found this issue with all my IVR’s. With “Enable Direct Dial” enabled and “Force Strict Dial Timeout” set to yes that it works for all normal SIP extensions but does not work for Virtual extensions. “We have not received a valid response” message is played instead.