OK, I am thinking something got busted along the way, but just got asked why when you enter the company directory, it no longer gives you the default prompts on how to use it.
Sure enough, I called in and when you enter the directory from an IVR, it just sits there in silence, even though it is very much set to the default announcement. So then I went and tried it on my personal system as well, and sure enough it’s broken there as well. I tried rolling directory back a verson or two, but still no go.
I am running the current PBXact 12.7.6-1910-1.sng7 under Asterisk 13.27.1 as I made sure I was on the current release.
On the funny side, I tried to make a system recording and just put my own voice in as the prompt, but still I just get silence, so for some reason the directory module is not playing the initial announcement.
Any ideas or help would be great…