I want to setup the system so that when someone is waiting to talk to customer service they are told they can press 1 to key in their phone number or press 2 to leave a message and their call will be returned in the order it was received.
Basic
Core 2.8.1.2 FreePBX Enabled
DAHDi Config Digium Not Installed (Locally available)
Fax Configuration 2.8.0.5 Schmoozecom.com Disabled
Feature Code Admin 2.8.0.1 FreePBX Enabled
FreePBX ARI Framework 2.8.0.7 FreePBX Enabled
FreePBX FOP Framework 2.8.0.7 FreePBX Enabled
FreePBX Framework 2.8.1.5 FreePBX Enabled
FreePBX Localization Updates 2.8.1.1 FreePBX Enabled
SIPSTATION 2.8.0.5 Bandwidth.com Disabled
System Dashboard 2.8.0.3 FreePBX Enabled
Voicemail 2.8.0.0 FreePBX Enabled
CID & Number Management
Phonebook Directory 2.7.0.1 FreePBX Enabled
Speed Dial Functions 2.8.0.1 FreePBX Enabled
End Point Manager
PBX End Point Manager 2.9.1.2 Andrew Nagy Enabled
Inbound Call Control
Announcements 2.8.0.0 FreePBX Enabled
Blacklist 2.7.0.2 FreePBX Enabled
CID Superfecta 2.2.5beta1 github.com/tm1000/Caller-ID-Superfecta Enabled
Caller ID Lookup 2.8.0.3 FreePBX Enabled
Day Night Mode 2.8.0.0 FreePBX Enabled
Directory 2.8.0.3 Schmoozecom.com Disabled
Follow Me 2.8.0.4 FreePBX Enabled
IVR 2.8.0.5 FreePBX Enabled
Queue Priorities 2.8.0.0 FreePBX Enabled
Queues 2.8.0.4 FreePBX Enabled
Ring Groups 2.8.0.3 FreePBX Enabled
Time Conditions 2.8.0.3 FreePBX Enabled
Internal Options & Configuration
Bulk Phone Restart 2.8.0.1 Schmoozecom.com Enabled
Call Forward 2.8.0.4 FreePBX Enabled
Call Waiting 2.8.0.0 FreePBX Enabled
Callback 2.8.0.0 FreePBX Enabled
Conferences 2.8.0.4 FreePBX Enabled
DISA 2.8.0.2 FreePBX Enabled
Dictation 2.8.0.0 FreePBX Enabled
Do-Not-Disturb (DND) 2.7.0.1 FreePBX Enabled
Info Services 2.8.0.0 FreePBX Enabled
Languages 2.8.0.3 FreePBX Enabled
Misc Applications 2.8.0.1 FreePBX Enabled
Misc Destinations 2.8.0.0 FreePBX Enabled
Music on Hold 2.8.0.3 FreePBX Enabled
PIN Sets 2.8.0.5 FreePBX Enabled
Paging and Intercom 2.8.0.1 FreePBX Enabled
Parking Lot 2.8.0.0 FreePBX Enabled
Recordings 3.3.10.3 FreePBX Enabled
VoiceMail Blasting 2.8.0.2 FreePBX Enabled
Maintenance
A2Billing Admin 1.0 Disabled
ConfigEdit 1.0 Enabled
Sys Info phpsysinfo 2.5.3 Enabled
phpMyAdmin 2.11.0 Enabled
Support
Asterisk Logfiles 2.8.0.1 FreePBX Enabled
Online Support 2.8.0.0 FreePBX Enabled
System Administration
Asterisk API 2.8.0.0 FreePBX Enabled
Asterisk CLI 2.8.0.0 FreePBX Enabled
Asterisk IAX Settings 2.8.0.0 Bandwidth.com Enabled
Asterisk Info 2.8.0.2 FreePBX Enabled
Asterisk SIP Settings 2.8.0.1 Bandwidth.com Enabled
Backup & Restore 2.8.0.7 FreePBX Enabled
Custom Applications 2.8.0.1 FreePBX Enabled
DUNDi Lookup Registry 2.8.0.0 FreePBX Enabled
Java SSH 2.8.0.1 FreePBX Enabled
PHP Info 2.8.0.0 FreePBX Enabled
PHPAGI Config 2.8.0.0 FreePBX Enabled
Phonebook 2.8.0.2 FreePBX Enabled
Print Extensions 2.8.0.0 Bandwidth.com Enabled
Route Congestion Messages 2.8.0.0 Bandwidth.com Enabled
Weak Password Detection 2.8.0.0 Schmoozecom.com Enabled
Third Party Addon
Bulk DIDs 2.5.0.3 Enabled
Bulk Extensions 2.7.0.1 Enabled
Custom Contexts 2.8.0rc1.1 Enabled
Customer DB 2.5.0.4 Enabled
Google Voice 0.6.0 Marcus Brown Enabled
Inventory 2.5.0.2 Enabled
Set CallerID 2.8.2 Enabled
Voicemail Admin 2.5.7.1 Enabled