IVR Breakout in Queue Causes Newer Calls to Be Connected First

[jerryriggin]

Actually the cause of this problem of calls coming out of the queue LIFO instead of FIFO was an error in globals_custom.conf detailed in this post:

QGOSUB asynchronous execution

For anyone coming across this old post, please note that QGOSUB in globals does NOT get extension and priority. I used info from this post when trying to create pre-queue processing. The program worked great, but I much later found out calls were coming out of the queue LIFO instead of FIFO. I had no idea that the line above had anything to do with this issue. Here’s what Mike from Sangoma support said when I entered a ticked for that issue: "So it took some digging but the issue is that th…